By using our website you consent to our privacy policy.

1. INFORMATION WE COLLECT FROM YOU

We will collect and process the following information about you:

Information you give us

This is information about you that you give us when you browse or use the site, correspond with us by phone, SMS, email, social media or otherwise. It includes information you provide when:

• You use our site;
• Search for a service;
• Place an order on our site for a service such as on-demand learning;
• Participate in discussion boards or other social media functions on our site;
• When you report a problem with our site;
• The information you might give us includes your name, address, date of birth, e-mail address and phone number, financial and credit card information.

2. INFORMATION WE COLLECT ABOUT YOU

With regard to each of your visits to our site we will automatically collect the following information:

Technical information, including the IP address used to connect your computer or device to the Internet, your login information, browser type and version, time zone setting, anonymised location data, browser plug-in types and versions, operating system and platform;

Information about your visit, including the full URL, clickstream to, through and from our site (including date and time), pages or products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page.
Information we receive from other sources

Third parties: We do not work with third parties. We do not sell or trade your information to any other party for any other reason.

Social Media: If you connect with us via certain social media platforms, or you choose to use features on this site that connect to your online profiles or social media accounts, we will collect any information that you permit through your settings on those Social Media Accounts. For example, if you log in to our site using your Facebook account and you have allowed Facebook to share your profile information with us, we may collect that information. Information we receive from your Social Media Accounts will include the email address, first and last name, location (hometown and country), gender, date of birth, likes, interests, number of connections, occupation, posts or other social activity. The information that your social media platform may provide to us via your Social Media Account may change from time to time. Please review your Social Media Account privacy settings to control what information is shared with us.

3. HOW YOUR INFORMATION WILL BE USED

We use information held about you in the following ways.

• Whenever possible, we anonymise the data so that it cannot be connected to any individual person.

• Information you give to us (including through Social Media Accounts)

A. We process data for the following purposes based on our legitimate interests:

• to provide you with information about other services we offer that are similar to those that you have already purchased or enquired about;
• to ensure that content from our site is presented in the most effective manner for you and for your computer;
• to tailor your experience on the site;
• for data analysis, testing, research, statistical, editorial, feedback and survey purposes;
• to comply with legal and regulatory requirements.

B. We will process data for the following purposes based on our performance of a contract:

• to carry out our obligations arising from any contracts entered into between you and us;
• respond to your queries;
• to provide you with the information, products and services that you request from us;
• to notify you about changes to our service;
• to allow you to share information on our site on third party social media platforms.
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C. We will process data for the following purposes based on your consent:

• to provide you with the latest information and offers.

D. Google Analytics

We also use Google Analytics Advertiser Features to optimize our business. Advertiser features include:

• • Remarketing with Google Analytics
  • Google Display Network Impression Reporting
  • DoubleClick Platform integrations
  • Google Analytics Demographics and Interest Reporting

By enabling these Google Analytics Display features, we are required to notify our visitors by disclosing the use of these features and that we and third-party vendors use first-party cookies (such as the Google Analytics cookie) or other first-party identifiers, and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to gather data about your activities on our Site. Among other uses, this allows us to contact you if you begin to fill out our check-out form but abandon it before completion with an email reminding you to complete your order. The “Remarketing” feature allows us to reach people who previously visited our Site, and match the right audience with the right advertising message.

You can opt out of Google’s use of cookies by visiting Google’s ad settings and/or you may opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

Information we collect about you

A. We will process data for the following purposes based on our legitimate interests:

• to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
• to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
• as part of our efforts to keep our site safe and secure;
• to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
• to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them;

B. We will process data for the following purposes based on your consent:

• to allow you to participate in interactive features of our service when you choose to do so.
• Information we receive from other sources.

We will combine information we receive from other sources with the information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).

DISCLOSURE OF YOUR INFORMATION

We do not disclose your information to third parties.

DATA RETENTION

We retain the personal information we collect only if we need it to support justifiable business requirements or when our lawful purposes for using the information requires retention. When we no longer require personal information we will securely delete and/or archive the information.

SECURITY OF YOUR INFORMATION

To help protect the privacy of data and personally identifiable information you transmit through use of our site and portals, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis. We restrict access to your personal data to those employees who need to know that information to provide benefits or services to you.

YOUR RIGHTS

Access to Your Personal Information

You have the right to request access to certain personal data that we hold about you, subject to certain conditions and limited exceptions set out in relevant data privacy laws.

If you wish to do so, please email your request to us.

We will be as open as we can with you but sometimes we might not hold any personal information about you or may have to withhold personal information from you. For example, where the information is not personal information about you, is commercially sensitive, is legally privileged, relates to the personal information of another person, or it may impact on the safety or security of our employees or customers to release it. In these circumstances, we will withhold the information but we’ll tell you why.

You must provide us with accurate information. If any of your details change, please inform us and we will update your personal information in line with our obligations under the relevant laws.

You have the right to ask us not to use your personal information for marketing purposes. You can exercise the right at any time by contacting by using any other opt-out method that we provide in the communication, such as an ‘unsubscribe’ link in emails.

You have a right to:

• request that we correct (rectify) the record of your personal data maintained by us if it is inaccurate or out of date;
• request that we erase that data or cease processing it, subject to certain exceptions;
• ask us not to process your personal information for the legitimate interests that we have set out above. In certain circumstances we may not be able to stop using your personal information but, if that is the case, we’ll let you know and tell you why;
• receive the personal information that you have provided to us in a structured, commonly used and machine-readable format, and to transmit that data to another data controller; and
• lodge a complaint with the appropriate data protection authority if you have concerns about how we processes your personal data.
• If you wish to exercise any of the above rights, please your request to us.

Children’s Privacy Statement

This children’s privacy statement explains our practices with respect to the online collection and use of personal information from children under the age of eighteen.

This Site is not directed to children under the age of thirteen and we do NOT knowingly collect personally identifiable information from children under the age of thirteen as part of the Site.

We screen users who wish to provide personal information in order to prevent users under the age of eighteen from providing such information. If we become aware that we have inadvertently received personally identifiable information from a user under the age of eighteen as part of the Site, we will delete such information from our records. If we change our practices in the future, we will obtain prior, verifiable parental consent before collecting any personally identifiable information from children under the age of thirteen as part of the Site.

Because we do not collect any personally identifiable information from children under the age of eighteen as part of the Site, we also do NOT knowingly distribute such information to third parties.

We do NOT knowingly allow children under the age of eighteen to publicly post or otherwise distribute personally identifiable contact information through the Site.

Because we do not collect any personally identifiable information from children under the age of eighteen as part of the Site, we do NOT condition the participation of a child under eighteen in the Site’s online activities on providing personally identifiable information.

Disclaimer

This policy may be changed at any time at our discretion. If we should update this policy, we will post the updates to this page on our Website.